Dear BitKeep user,

BitKeep Swap was hacked on October 18, 2022. Our development team managed to contain the emergency and stopped the hacker. The attack, directed to BNB Chain and Polygon, caused a loss of about 1 million US dollars.

BitKeep has always been a user-centric team, and we attach great importance to the needs and demands of our users. We sincerely apologize for this security breach. For users who suffered loss in this mishap, BitKeep will make full compensation.

Here’s the specific compensation plan:

1. BitKeep will launch a compensation portal within 3 working days for all victims to apply for refund.

2. BitKeep will compensate 100% of your stolen assets.

3. BitKeep has created a special Telegram group for all affected users(Chinese Telegram groupEnglish Telegram group)We will inform you of the latest progress of this matter and answer any questions you may have.

Please wait patiently for the portal to go online. Again, we apologize for this security incident.

Up till now, BitKeep has taken the following measures:

1. Suspend BitKeep Swap service to avoid further security breach and protect our users;

2. Launch a wallet Safety Assurance feature;

3. Engage and cooperate with major security agencies to track down the hackers, and do our best to recover the stolen assets;

4. Encourage people who can assist in identifying the hackers and recovering the stolen assets to contact us. You will be highly rewarded. Thank you in advance.

BitKeep apologizes for the inconvenience caused. Please rest assured that all your assets in BitKeep Wallet are safe. BitKeep will engage and cooperate with major security agencies, and will upgrade BitKeep’s Security audit management and user safety measurement on a full scale to provide users with real peace of mind. Please stay tuned for updates in the following days.

About BitKeep

BitKeep is the single largest Web3.0 multi-chain crypto wallet in Asia. Thanks to its safety, ease of use, and rich assets, it is a long-favored solution for more than 6 million global users in 168 countries. BitKeep has forged strategic partnerships with the world’s top 30 mainnets such as Ethereum, Polygon, Solana, and BNB Chain, becoming their authorized wallet.

BitKeep integrates5 major modules of “Wallet”, “Swap”, “NFT Market”, “DApp” and “Discover”, BitKeep supports 70+ mainnets, 15,000+ DApp, 1,000,000+ NFT and 250,000+ tokens. It also boasts popular features including DEX chart, InstantGas Swap, and NFT Trading Dividends. It’s the vision of BitKeep to provide the safest and most convenient one-stop service for global crypto investors.

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